Open a New Ticket

Please fill in the form below to open a new ticket.

Contact Information
Email Address *
What is your name? *
Telephone Number * This is used to contact you for further support / information, please enter a valid telephone number.
Help Topic
*
CCTV Download Request Please fill out the below form as accurately as possible to avoid delays and possible loss of footage.
Site Name *
Date of Incident *
Time of Incident (Start + End Times) *
Contact Email * Please enter email of who requires the footage
Reason For Download *
Cameras required *
Pickup From Site * Please select no if the footage is for Legal/Health and Safety
Police Reference No.
Is the footage being downloaded on the site machine? *
CCTV Formats Please select the appropriate format required for the footage. Once downloaded the format can not be changed. AVI - Universal format but with no timestamp SEC - Format with timestamp but contains .exe file which may not be allowed on some systems such as police systems
Footage Format *
Ticket Details
Country *
Issue Summary *
Drop files here or choose them